Help Center

We ship all over Mexico

Shipping times:

Orders take 2 to 5 working days to be delivered depending on the postal code.

Shipping time may vary depending on location, shipping method, and other factors.

Shipping cost:

Purchases of $2,500 MXN or more will be shipped free of charge.

Purchases under $2,500 MXN a charge of $500 pesos will be applied for this concept.

See Shipping Policy Update: https://vinoselcielo.com/pages/actualizacion-de-politica-de-envios

You can select your preferred payment method at the end of the purchase.

We accept secure payments for local and international customers through credit cards, debit cards and PayPal.

We also accept offline payments by bank deposit and wire transfer.

Please note that an additional exchange rate may apply if your currency is not in Mexican pesos.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you wish to continue with your order, do so by going to the cart and clicking on "pay" or "checkout" in our main menu. Follow the instructions giving us the delivery information and select the payment method for the products.

Our support team is always happy to guide you at any step!