Cookie Policy

This website uses its own and third-party cookies to ensure you have a better browsing experience, to allow you to share content on social networks and to obtain user statistics.

You can prevent the download of cookies through your browser settings, preventing cookies from being stored on your device.

As the owner of this website, I inform you that we do not use any personal information from cookies, we only compile general statistics of visits that do not involve any personal information.

It is very important that you read this cookie policy and understand that, if you continue browsing, we will consider that you accept its use.

According to the terms included in article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you will be giving your consent for the use of the aforementioned mechanisms.

Responsible Entity

The entity responsible for the collection, processing and use of your personal data, in the sense established by the Law on the Protection of Personal Data, is the Vinos El Cielo website, property of Hoteles y Viñedos del Valle de Guadalupe, SA de CV – Carretera El Tigre-El Porvenir KM 7.5 Parcela 118 El Porvenir, 22755 Valle de Guadalupe, BC.

What are cookies?

Cookies are a set of data that a server deposits in the user's browser to collect standard Internet registration information and information on the behavior of visitors to a website. In other words, they are small text files that are stored on the computer's hard drive and serve to identify the user when they connect to the website again. Their purpose is to record the user's visit and save certain information. Their use is common and frequent on the web as it allows pages to function more efficiently and achieve greater personalization and analysis of user behavior.

What types of cookies exist?

The cookies used on our website are session and third-party cookies, and allow us to store and access information relating to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyse the activity carried out, in order to introduce improvements and provide our services in a more efficient and personalised manner.

Cookies, depending on their permanence, can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depending on when the objective for which they serve is fulfilled (for example, so that the user remains identified in the services of Hoteles y Viñedos del Valle de Guadalupe, SA de CV) or when they are manually deleted.

Additionally, depending on their purpose, cookies can be classified as follows:

Performance Cookies

This type of Cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit. As an example, this type includes: Volume settings for video or sound players. Video streaming speeds that are compatible with your browser. Items saved in the “shopping cart” in e-commerce services such as stores.

Geo-location cookies

These cookies are used to find out which country you are in when you request a service. This cookie is completely anonymous, and is only used to help target content to your location.

Registration cookies

Registration cookies are generated once the user has registered or subsequently opened their session, and are used to identify them in the services for the following purposes:

Keep the user identified so that, if he/she closes a service, the browser or the computer and at another time or day he/she enters said service again, he/she will continue to be identified, thus facilitating his/her navigation without having to identify himself/herself again. This functionality can be suppressed if the user clicks on the [log out] function, so that this cookie is deleted and the next time he/she enters the service the user will have to log in to be identified.

Check whether the user is authorized to access certain services, for example, to participate in a contest.

Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers with a service using social network credentials, he or she authorizes the social network to store a persistent Cookie that remembers his or her identity and grants him or her access to the services until it expires. The user can delete this Cookie and revoke access to the services through social networks by updating his or her preferences on the social network he or she specifies.

Analytics cookies

Each time a user visits a service, a tool from an external provider generates an analytical cookie on the user's computer. This cookie, which is only generated during the visit, will be used in future visits to the services of Hoteles y Viñedos del Valle de Guadalupe, SA de CV to anonymously identify the visitor. The main objectives pursued are:

Allow anonymous identification of browsing users through the cookie (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
Anonymously identify the most visited content and therefore the most attractive for users. Know if the user who is accessing is new or a repeat visitor.

Important: Unless the user decides to register for a service provided by Hoteles y Viñedos del Valle de Guadalupe, SA de CV, the cookie will never be associated with any personal data that could identify the user. These cookies will only be used for statistical purposes that help to optimize the user experience on the site.

Advertising cookies

These types of cookies allow for more information on the advertisements shown to each anonymous user on the services of Hoteles y Viñedos del Valle de Guadalupe, SA de CV. Among other things, they store the duration or frequency of display of advertising positions, the interaction with them, or the browsing patterns and/or user behaviors, as they help to create an advertising interest profile. In this way, they allow advertising to be offered that is related to the user's interests.

Third-party advertising cookies

In addition to the advertising managed by the websites of Hoteles y Viñedos del Valle de Guadalupe, SA de CV in its services, the websites of Hoteles y Viñedos del Valle de Guadalupe, SA de CV offer their advertisers the option of serving advertisements through third parties ("Ad-Servers"). In this way, these third parties can store cookies sent from the services of Hoteles y Viñedos del Valle de Guadalupe, SA de CV from the users' browsers, as well as access the data stored in them.

The companies that generate these cookies have their own privacy policies. Currently, the websites of Hoteles y Viñedos del Valle de Guadalupe, SA de CV use the Doubleclick platform (Google) to manage these services. For more information, go to

http://www.google.es/policies/privacy/ads/#toc-doubleclick already http://www.google.es/policies/privacy/ads/ .

How can I disable cookies in my browser?

Different browsers can be configured to notify the user of the receipt of cookies and, if desired, prevent their installation on the computer. Likewise, the user can check in their browser which cookies are installed and what the expiration date of the cookies is. themselves, being able to eliminate them.

For more information, please consult your browser's instructions and manuals:

For more information on managing cookies in Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

For more information on managing cookies in Internet Explorer:  http://windows.microsoft.com/es-es/windows-vista/cookies-frequently-asked-questions

For more information on managing cookies in Mozilla Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

For more information about managing cookies in Safari: http://www.apple.com/es/privacy/use-of-cookies/

For more information on cookie management in Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

If you wish to stop being tracked by Google Analytics visit: http://tools.google.com/dlpage/gaoptout

To learn more about cookies

You can learn more about online behavioral advertising and online privacy by following this link: http://www.youronlinechoices.com/es/

Google Analytics Data Protection: http://www.google.com/analytics/learn/privacy.html

How Google Analytics uses cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es#analyticsjs

Updates and changes to the privacy/cookie policy

The websites of Hoteles y Viñedos del Valle de Guadalupe, SA de CV may modify this Cookies Policy based on legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, therefore users are advised to visit it periodically.

When significant changes are made to this Cookie Policy, these will be communicated to users either through the website or via email to registered users.